I would stay there again but only if I got a super rate. The location is convenient to the airport and only about a 20 minute drive from Fort Lauderdale Beach. There is a constant flow of non guests sightseeing around the pool area. They have an armband system in place but not enforced. It was obvious to me on the weekend there were a lot of people using the pool that were not hotel guests. There are lifeguards but they tend to spend their time talking on their cell phones and reading magazines - they were not at all attentive to what is going on in the water. THe pool is beautiful with an adequate amount of seating. Service inside the hotel at the Hard Rock was poor also and the food medicore. Service in the Beach Club resturant was slow but the food was good and reasonably priced.

I spoke to a customer service person and he said finding help is definitely a problem they are experiencing. The third day it was made up but poorly, garbage cans were not emptied and the floor had not been swept. Two days in a row our room had not been made up when we returned from the pool around 5pm. Housekeeping is a big problem for this hotel. Several calls to maintance got no response. In both rooms I was in the thermostat could not be set lower than 65 and the room itself never got below 70. The rooms are very nice however the air conditioning does not adequately cool down the rooms. I had to go back down to the front desk and wait in line all over again only to be told the hotel was sold out and if I wanted to change the following day I would have to come down early and make the request in person. When I called the front desk to request a change no one answered the phone. The front desk was grossly understaffed and had to wait in line to check in.

Spent 5 nights Feb 2005 at the Hard Rock with my two teen age daughters.

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